Business Process Management
Today’s complex, evolving business environment has increased the challenges businesses face. Functional boundaries become more distinct and rigid, information bottlenecks multiply, and effectivity diminishes. At the same time global competitors emerge with increasingly attractive product and service offerings, world class delivery and service and lower prices. Enterprise continuity in this new world market requires successful players to be “at the top of their game.”
Effective business processes help companies operate at peak performance while providing the ability to sustain performance across this ever changing business landscape.
Answerport’s insight and experience in strategic planning, business value assessment, business process design and optimization, and organizational change management, along with practical experience utilizing design and optimization tools such as modeling and simulation, process reference models (SCOR and APQC) and lean Six Sigma, help our clients to design and implement consistent processes, metrics, and KPI’s that drive recurring business value.
Working closely with your team, we help your business achieve increased business performance and operational agility that drive value to your bottom line.
Our Capabilities
Business Process Evaluation
Leveraging industry insight and best practices, Answerport will assess the effectiveness of your current business processes to identify opportunities for improvement.
Our consultants work with you to benchmark your current processes against industry best practices and industry process models to identify potential opportunities for improvement. The resulting “improvement portfolio” is then used to manage business process improvement initiatives.
Business Process Improvement
Maximize the value you derive from your current resources.
We provide a variety of business process improvement services that enable you to get more throughput and efficiency from your business processes and systems. Answerport can tailor its approach to identify value chain transformational improvement or target incremental improvement in areas that are “bleeding cost” or impacting competitiveness. Defining, measuring and removing inefficiencies leads to clean, efficient, fast and auditable business processes.
Business Process Redesign
Building from a comprehensive Business Process Evaluation Assessment, Answerport can build a transformational program that encompasses organization, process and performance measurement that drives your company to the next level of competitiveness and performance.
Our professionals’ help you define new processes, by adopting best practices and KPI metrics that meet or exceed the benchmarking comparatives of the industry. Most importantly, our program definition helps address the inevitable organizational change issues that often come with transformational Business Process Redesign initiatives. These redesigned processes can result in elevated efficiency and effectiveness for your organization. This service may also be known as Business Process Reengineering (BPR), Business Transformation, or Business Process Management.