Careers

Answerport team members possess a blend of skills – problem solving, creativity, and previous consulting and industry experience. If you have the drive and the passion to join us, please email us: humanresources@answerport.com

In addition to competitive salaries, Answerport offers full-time employees a comprehensive benefits package including health, dental, vision, life, short-term and long-term disability insurance, 401(k), and paid time off. Health insurance is provided by United Healthcare. In compliance with the Transparency in Coverage Rule, please click here to access the machine-readable files created and published by UHC.

Currently Available Opportunities

The following positions will be based in either our Wisconsin or Minnesota offices. While we are looking for full time candidates, we may consider part time candidates for some roles, if appropriate.

Managed Services Client Success Manager

The Managed Services Client Success Manager will serve as a trusted advisor to a unique set of clients. This role will act as liaison and point of contact between our clients and the system administrator teams to ensure complete satisfaction of IT services and operational needs. This role will ensure that the highest level of customer service is being delivered to multiple clients and serve as an escalation point for technical and project management issues. Qualified candidates must have prior MSP or consulting experience as well as experience as a Systems Administrator or Systems Engineer.  Qualified candidates will also have prior experience motivating and leading IT system administrators, engineers, or support for high growth and accountability.  Qualified candidates must also understand ticket management, client reporting, SLA management, and support team management.

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Information Security Consultant / Senior Analyst

We are currently looking for an experienced individual with strong information security experience including experience assessing, planning, and implementing security solutions that include technical, process and policy. Project management and other IT experiences outside of security (e.g., infrastructure, applications, data) are also beneficial. Qualified candidates must have 4-10 years of experience in information security and information technology with a minimum of 2+ years of management consulting firm experience. Candidates should also have experience with project and/or team leadership (security or other areas) with the ability to manage small/mid-sized assessment and remediation projects working with clients, internal teams, and 3rd party providers.

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